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Job Management
Now that you’ve worked your way through the first two sections of our Business Playbook, it’s time to start thinking about how you’re going to manage all the new business that will be flowing in. From appointment reminders to booking, dispatching to follow ups, this section will help you to manage your jobs like a pro.
Appointment Reminders
Appointment reminders are a great way to maintain transparency and an open line of communication with your customers, so let’s talk about the best ways you can utilize them!
Job Site
Probably one of the most important parts of your business – actually doing the job! Here’s a few checklists of things you need to do when you arrive and when you depart a job site.
Booking & Dispatch
In this section of our Job Management Playbook, we’ll cover topics like customer service, confirmation emails and texts, how to craft a stellar voicemail message template and more, so you can give your customers the best possible experience.
Follow Ups
Even if the job is over, the relationship with your customer certainly isn’t. In this section, we’ll cover tips and tricks on how to make following up with your customers about reviews, referrals, and surveys a breeze.